Welcome to Safebuymall.com Buyer Protection. We want you to shop with confidence and worry less. Our Buyer Protection ensures that your purchases are covered in the event that you encounter a problem.
- If you haven't received your order within 30 days, or it's not as described on the website, we accept return and refund.
- If the items are damaged during shipping, or you received items with missing parts, we guarantee to refund your payment.
Damages include leaks, cracks, and loss of function. Damages must be reported within 72 hours of confirmation of receipt. Missing parts refer to the absence of original parts and components of the item.
Return shipping costs and taxes are paid by the customer.
On-Time Delivery Guarantee
We want to ensure that your purchase will arrive on time, therefore we provide a guarantee that products will be delivered within 3-10 days.
We offer 18 months technical support service guarantees for every product sold.
Your Purchase is Protected If:
- The item was purchased on safebuymall.com.
- The item you received was damaged, defective, or substantially different from the item represented on the product detail page.
- Your order did not arrive not due to factors related to the buyer (for example: the wrong shipping address was provided).
- Your account is in good standing.